Boring Basics – Frequently Asked Questions

We offer a range of sustainable home essentials including biodegradable phone cases, compostable cling film, wooden cutlery, compostable plates, biodegradable dental floss, and more. All products are designed for everyday use — just without the environmental baggage.

Yes, our phone cases and packaging are made from plant-based materials like PLA and bamboo fiber, which are certified biodegradable under industrial conditions. They won’t linger in landfills like plastic does.

Some of our products are suitable for home composting, but many require industrial composting or need to be taken to specialist recycling centres. Always check the product label or page — we clearly mention how to dispose of each item responsibly.

We are committed to offering plastic-free, petroleum-free alternatives. 99% of our materials are biodegradable or compostable, including packaging. 1% is recyclable.

Absolutely. Products like our wooden cutlery and compostable salad boxes are food-safe and compliant with UK/EU standards for food contact.

We use renewable materials like PLA (corn-based bioplastic), wheat straw, natural rubber, wood, and paperboard. These materials are selected for their low environmental impact and ability to biodegrade safely.

Yes. Many of our products are EN13432, OK Compost and TÜV Austria certified, which means they meet strict international standards for biodegradability and compostability under industrial conditions.

EN13432 is the European standard that certifies a product can fully biodegrade in an industrial composting facility without leaving toxic residue. It’s one of the most widely recognised standards for compostable products.

TÜV Austria certification indicates that a product meets independently verified compostability criteria. It includes labels like “OK compost INDUSTRIAL” and “OK biodegradable SOIL”, depending on the product.

• Biodegradable: Breaks down naturally over time through microbial activity.

• Compostable: Breaks down into non-toxic components under specific conditions (e.g. heat, moisture, microbes). Compostable products often need industrial facilities to break down efficiently.

• Home compostable items: Dispose in your garden compost.
• Industrial compostable items: Drop off at a local composting centre or organic waste collection point.
• Recyclable packaging: Dispose via kerbside recycling or dedicated recycling facilities.

Product pages will always list the recommended disposal method.

Yes! Orders over £25 qualify for free standard delivery across the UK. Orders below £25 will include a small shipping fee at checkout.

Most UK orders arrive within 2–5 working days. You’ll receive a tracking link as soon as your order ships.

Not right now. We’re focused on serving the UK market to reduce our carbon footprint. International shipping may be introduced in the future.

Yes. Our packaging is 100% plastic-free, made from recyclable or compostable materials that break down safely.

We accept Visa, Mastercard, American Express, PayPal, Apple Pay, and Google Pay

Yes — contact us ASAP. If the order hasn’t been shipped, we’ll do our best to cancel or make changes.

Yes, we do. For wholesale, resale, or corporate gifting inquiries, please get in touch via our contact page or email us at [email protected].

You can return unused, unopened products within 14 days of delivery. Return shipping is the buyer’s responsibility unless the product is defective.

Please contact us within 48 hours of receiving the item. We’ll arrange a free replacement or full refund, no questions asked.

Refunds are processed within 3–5 business days after we receive the returned item.